Frequently Asked Questions

Krafty The Elite Choice provides an exquisite selection of scented candles, holders, coasters, and unique arts like Lippan, mosaic, and mirror art, curated to add elegance to your space.

Changes to custom orders are applicable within 24 hours of confirmation. For any modifications, please contact us promptly. Note that changes may not be possible after this time frame.

Shipping time for custom orders is dependent on the order type and quantity. Please contact us for specific details regarding shipping costs and delivery times for your custom order.

For our standard orders, the average shipping time is 2-3 days.

In the case of custom orders, we don't have a standard resolution process, as shipping is primarily the responsibility of the shipping company. We evaluate damages and strive to make a customer-satisfactory decision based on the damage assessment.

Yes, we welcome bulk orders! For more information on bulk orders, please reach out to us through our contact page or email us at contact.kraftystore@gmail.com. We'll provide you with all the details you need.

Your privacy is a top priority. We have robust data security measures in place to ensure the confidentiality of your personal and payment information. Your trust is important to us.

Feel free to reach out through our contact page or drop us an email at contact.kraftystore@gmail.com. Alternatively, connect with us on Instagram for a quick response. We're here to assist you!